NAHB COURSE: CUSTOMER SERVICE

Make your business grow by keeping your clients happy during and after the sale. This course teaches you how to manage every phase of customer interaction from the initial contact through construction, the warranty period, and beyond. Success in home building requires more than skill with sticks and bricks, It requires people skills as well. Keep your customers satisfied with planning, execution, and follow-up of your projects and they’ll be spreading good news about you and your building company for a long time to come.

Designations: CGA, CGB, CGR, MCSP

Related Audiences: Remodelers, Land Developers, Architects/Planners/Designers, Builders/Contractors - Commercial, Engineers, Subcontractors/Specialty Trades, Builders/Contractors - Custom, Builders/Contractors - Production, Builders/Contractors - 50+ Housing, Builders/Contractors - Small Volume, Modular/Panelized/Log Home Manufacturers/Dealers, Council Members, Members

INSTRUCTOR: CRAIG DEIMLER, CGR, CAPS

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NAHB COURSE: CUSTOMER SERVICE

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Date and Time

Thursday Jan 10, 2008
6:00 PM - 12:00 PM EST

Location

Builders League of South Jersey
114 Haddontowne Ct
Cherry Hill, NJ 08034

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NAHB COURSE: CUSTOMER SERVICE

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Builders League of South Jersey